Bringing people and systems together
This means helping individuals, creating interconnected networks of support, and developing adaptive leadership capabilities
This empowers people to change systems from within
Our clients
The people we support work in high-pressure challenging environments, where success requires engaging with risk and navigating complexity.
Our clients include global brands, market leaders, governments, education, national agencies and local authorities.
We have worked with high pressure organisations ranging from emergency medical personnel to tactical police teams, from aged care support services to prisons, as well as banks, water utilities, start ups and ski guiding companies.
Frontline Professionals
Frontline workers face relentless pressure, constant change, and often low psychological safety. They struggle with fatigue, anxiety, and trauma. By developing personal resilience, they regain health and influence systemic change for the better.
Teams
Poor teamwork is usually characterised by low trust and psychological safety, often stemming from overdone top-down authoritative styles of leadership. The science of teaming strengthens relationships, clarifies accountabilities and creates effective team dynamics.
Organisations
Organisations are complex adaptive systems that are often overwhelmed long before new change initiatives are added to an already stretched workforce. Is it any wonder change fails most of the time? Training adaptive leadership ensures organisations can evolve without losing capability or continuity.
Rethink together
Our approach is underpinned by our deep commitment to co-design. We listen deeply, design the approach with you, informed by our experience.
We know that adaptive approaches grounded in complexity science are the best way to support people. All our coaching, consulting, and training is tailored to suit your unique situation and aspirations.
Insights
Codesign
Implement
Evaluate
Adapt
Insights
We use narrative insights powered by Sensemaker® Software to capture themes and identify patterns of behaviour in organisations. Stories are compelling and patterns and statistics are objective. Together these insights shine a light on systems, behaviours, leadership and more.
Codesign
Using our experience and clear-to-follow frameworks, we can quickly work with you to codesign an approach personalised to your needs. Using our library of digital assets, we can compile and customize digital training, workshops and virtual learning experiences that look and feel like an in-house production.
Implement
By tracking changes as we begin to implement and evaluate, we continually adapt our programs and approaches. Finetune, focus on business units or systems that are underperforming, or amplify excellence in top performing teams. We work with you through a continual co-design process so you are involved every step of the way.
Evaluate
Together, we can begin training in pilot cohorts and quickly adapt to scale. Do you want to start at the top with your executive leadership team? Or with senior managers or frontline leaders? Or with all staff, building resilience and leadership skills across the organisation as a whole?
Adapt
Track lead indicators of training experience, and early changes in language and behaviour. Track system changes, as teams refine the way they work using evidence to guide decision making. Track lag indicators such as retention, sickness and customer performance metrics.
Our Approach
Our approach is underpinned by our deep commitment to co-design and science-backed processes and tools. We know that the people, organisations, and systems we work in are complex and that adaptive approaches informed by complexity science are the best resources.
Rethink change
An ever increasing pace of change and complexity places new demands on individuals, teams and organisations. We help people rethink how to engage with change and shape systems that are often inherently unpredictable.
We are proud to be associated with:
